If an account is linked to your email address, you will receive an email with an one-time token. Insert the token you have received and click “Next”;
Note: Check your spam e-mail folder if you have not received one-time token. The email subject is "EMA Registration - One-time Token"
If the token you have received is not working click on "Cancel" and use the "Forgot Password?" functionality again to generate a new token.
Enter a new password and click "Submit";
A confirmation screen is displayed;
A notification is sent to your email when your password reset is completed.
Re-activate your account - Forgot Password?
All EMA accounts are automatically disabled after 6 months of inactivity. Prior to disabling the account, the system sends three reminders to the user (two weeks, one week and one day before the account is disabled).
Once the account is disabled, an additional notification is sent.